Terms & Conditions

(PLEASE READ CAREFULLY)

A deposit of £150 is required within one week of telephone reservation. The balance plus the £100 returnable ‘Good Housekeeping’ Bond must be paid one calendar month before arrival. The proprietors reserve the right to re-let the house if the balance is not paid when due. Deposits will be returned should there be no vacancy. For late bookings of 4 weeks or less before arrival, the full amount is required with the booking form.

No bookings are accepted from persons less than 18 year of age.

The tenancy may not be sub-let, and is limited to the people stated at the time of booking, unless by prior arrangement with the proprietors. Under no circumstances whatsoever are any other persons allowed to use the facilities of the accommodation.

Customers are strongly advised to take out ‘Holiday Insurance’ to cover cancellation after a booking has been confirmed. A proposal form will be enclosed with our booking confirmation. No refunds can be made unless you have taken out holiday cancellation insurance. Customers are reminded that they are legally responsible for payment of the full amount should the accommodation not be re-let. No liability can be accepted should the accommodation not be available due to circumstances beyond the control of the proprietors.

Linen is included and there are ironing facilities within the house but please bring hand/bath towels and tea towels.

Accommodation is available from 2pm on day of arrival and must be vacated by 9am on day of departure to enable us to prepare for the next tenant.

You are expected to leave the house in the same clean and tidy condition as when you started your holiday. There will be a ‘charge’ for losses, breakages and if required any ‘extra’ cleaning your ‘good Housekeeping’ refundable bond will be adjusted accordingly. If damage/loss exceed the £100.00, you will be charged for the difference. Providing there is no damage to the property the bond will be refunded 2 days after departure and a cheque will be sent to your home address. (Please check the inventory on arrival and departure and report any discrepancies). TVs, radios etc or any other musical instruments must not be played in such a manner as to annoy neighbours.

The proprietors reserve the right to refuse accommodation, and any person/s whose behaviour interferes with the comfort and enjoyment of neighbours or other tenants, or is deemed unacceptable by the proprietors, will be required to leave without refund.

It is a condition of letting the property is occupied only as a holiday let.

The proprietors cannot accept responsibility or liability for any personal injury sustained by any person, or damage to, or loss of any property brought to the premises, including your vehicle in the car parking area.

In conclusion, we would like to say that these conditions have been drawn up to ensure that you have a happy and enjoyable holiday at Hillside.